Help – Apple

We want you to have the simplest, easiest buying experience possible. But we know you might have a few questions. Read on for details about purchasing, shipping, checking order status, returns, and more.

Check order status, track or change your order, return items and more.

about changing and viewing your orders

Find an Apple Retail or Reseller Store

about the shopping experience on Apple Online Store

Buy a Certified Refurbished Product

about Apple Online Store exclusives

Call a Specialist or chat online. Call 1‑800‑MY‑APPLE.

Some devices may be eligible for our in-store trade-in program. For more details, visit Online and in-store values may vary.

We approximate your location from your Internet IP address by matching it to a geographic region or from the location entered during your previous visit to Apple.

More ways to shop:Visit anApple Store,call1‑800‑MY‑APPLE, orfind a reseller.

Copyright © 2018 Apple Inc. All rights reserved.

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