We believe live music can be better. More interactive. More intimate. More involved. More intense.
So we created the technology to do it. A device and app so smart and intuitive, you can revolutionize your sound experience with just a few taps.
Enjoy your music, your way; connect with your favourite artist; relive your memories again and again. Create your own spine-tingling, thrill-seeking, life-defining musical journey powered by PEEX.
The future of live music is in your hands. Are you ready? Its time to plug in.
Straightforward and easy-to-use, the app puts world-class mixing in your hands.
The app communicates with our wearable technology, the rX, using low-energy Bluetooth that wont drain your smartphone.
With two modes live and listen again you can enjoy the PEEX experience any time you like.
Enjoy the perfect experience and lose yourself in the moment with our enhanced live audio.
Take control of your sound with our five channel mixing capability.
Hear it direct from the artist and experience a powerful connection like never before.
Backstage, the PEEX system works with the bands mixing desk to stream five channel music directly to our wearable technology, the rX. Custom-built software syncs audio with you, anywhere in the venue.
Working together, the rX and PEEX app blend live sound with your own HD digital mix creating your perfect concert, wherever you are.
Our rX receiver and app work seamlessly together to create your ultimate live music experience.
The PEEX journey doesnt end at the gig. Take it home, download the live concert, and feel the rush again and again.
You can also explore awesome concerts from our archive, enhance the music with our 5 channel mixing capability, and enjoy at your leisure wherever, whenever.
Our wearable technology, including the rX receiver and our app, work seamlessly together to create your ultimate live music experience.
The rX gives you unprecedented access to the mixing desk, splitting the sound everyone else is hearing into 5 adjustable channels just for you; just like the pros.
Receiving direct from the stage with zero delay, the rX delivers sensational HD sound in a sleek wearable. Our ambient earbuds dont isolate you from the live experience, allowing you to mix the audio live while still enjoying the show with your friends. PEEX Power: it doesnt get better than this.
The rX device packs a lot of clever tech into a tidy form, including patented audio processing software. Its also splash proof and shock proof. So go ahead enjoy your night.
Light, compact, and ergonomic the rX is minimum hassle, maximum effect. Built in cable management keeps wires concealed, and a standard 3.5mm headphone jack lets you plug in any pair you like.
Powerchord respects your privacy and is committed to protecting personal data.
PEEX mobile application software (App), once you have downloaded or streamed a copy of the App onto your mobile telephone or handheld device (Device).
Our App, Services and Site are not intended for children and we do not knowingly collect data relating to children
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).
We may collect, use, store and transfer different kinds of personal data about you which we have grouped together as follows:
includes first name, last name, username or similar identifier, marital status, title, and gender.
includes billing address, delivery address, email address and telephone numbers.
includes bank account and payment card details.
includes details about payments to and from you and other details of products and services you have purchased from us.
includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the App and Service Site. This will include unique application numbers: when you install or uninstall a Service containing a unique application number or when such a Service searches for automatic updates, that number and information about your installation, for example, the type of operating system.
includes your username and password, purchases or orders made by you, your interests, preferences, and feedback.
includes information about how you use our website, products and services.
includes your preferences in receiving marketing from us and our third parties and your communication preferences.
We do not collect anySpecial Categories of Personal Dataabout you (such as details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
We use different methods to collect and process your data including through:
Information you give us (Submitted information):
You may give us your Identity, Contact, Profile and Financial Data by completing forms or corresponding with us. This includes personal data you provide when you:
Subscribe to marketing on our Service Site;
Complete a contact form on the Service Site;
Information we collect from automated technologies or interactions.
Information we receive from other sources (Third Party or Publicly Available Information).
We are working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) from whom we will receive personal data about you including:
Technical Data from the following parties: (a) analytics providers such as Google based outside the EU; and (b) mobile operating systems such as iOS and Android based outside the EU; and
Identity, Contact, Financial, Profile and Transaction Data from e-commerce partners such Luzern based inside the EU.
Identity, Financial and Contact Data from publicly available sources such as Companies House and the Electoral Register based inside the EU.
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
Where we need to perform the contract we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data although where we do require consent we will ask for that separately and clearly, and you have the right to withdraw consent at any time by contacting us.
Purposes for which we will use your personal data
We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.
Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data where more than one ground has been set out in the table below.
Lawful basis for processing including basis of legitimate interest
To process and deliver your order including:
(a) Manage payments, fees and charges
(b) Collect and recover money owed to us
(a) Performance of a contract with you
(b) Necessary for our legitimate interests (to recover debts due to us)
To manage our relationship with you which will include:
(a) Performance of a contract with you
(b) Necessary to comply with a legal obligation
(c) Necessary for our legitimate interests (to keep our records updated and to study how customers use our products/services)
To administer and protect our business and our App or Service Site (including troubleshooting, data analysis, security, testing, system maintenance, support, reporting and hosting of data)
(a) Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise)
(b) Necessary to comply with a legal obligation
To deliver relevant content to you and measure or understand the effectiveness of that content
Necessary for our legitimate interests (to study how customers use our App and Service Site, to develop them, to grow our business and to inform our marketing strategy)
To use data analytics to improve and personalise our App and Service Site, marketing, customer relationships and experiences
Necessary for our legitimate interests (to define types of customers for our App and Service Sites, to keep our App and Service Site updated and relevant, to develop our business and to inform our marketing strategy)
To make suggestions and recommendations to you about products or services that may be of interest to you. To facilitate product, software and applications development, conducting research, analysis, studies or surveys and identifying usage trends.
Necessary for our legitimate interests (to develop our Apps, Service Site and grow our business)
We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising.
We may use your Identity, Contact, Technical, Usage and Profile Data to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased products or services from us and you have not opted out of receiving that marketing.
We will get your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by contacting us.
Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of [a product/service purchase, warranty registration, product/service experience or other transactions].
We may share your personal data with the parties set out below for the purposes set out in the table above.
Service providers acting as processors based both inside and outside the EU who provide IT, e-commerce, payment and system administration services.
Professional advisers acting as processors or controllers including lawyers, accountants, bankers, auditors and insurers based in the United Kingdom who provide consultancy, banking, legal, insurance and accounting services.
HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers based [in the United Kingdom.
The data that We collect from you may be transferred to, and stored at, a destination outside the European Economic Area (EEA). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. These staff may be engaged in the fulfilment of your request, order or reservation, the processing of your payment details and the provision of support services.
We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission.
Where we use certain service providers, we may use specific contracts approved by the European Commission which give personal data the same protection it has in Europe.
Where we use providers based in the US, we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
All information you provide to us is stored on secure servers using cloud infrastructure provided by Microsoft Azure. Any payment transactions carried out by our chosen third-party provider of payment processing services will be encrypted using Secured Sockets Layer technology. Where We have given you (or where you have chosen) a password that enables you to access certain parts of the Services Site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although We will do our best to protect your personal data, We cannot guarantee the security of your data transmitted to the Services Site; any transmission is at your own risk. Once We have received your information, We will use strict procedures and security features to try to prevent unauthorised access.
We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available in our retention policy which you can request from us by contacting us.
Request access to your personal data
(commonly known as a data subject access request). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data
that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data.
This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data
where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data.
This enables you to ask us to suspend the processing of your personal data in the following scenarios:
If you want us to establish the datas accuracy.
Where our use of the data is unlawful but you do not want us to erase it.
Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.
You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data
to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
If you wish to exercise any of the rights set out above, please contact.
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.
We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
You have the right to make a complaint at any time to the Information Commissioners Office (ICO), the UK supervisory authority for data protection issues ( We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
We do not guarantee that our website, or any content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our website for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal for business or operational reasons.
We are the owner of the licensee of all intellectual property rights in our website, and in any material published on it. Those works are protected by copyright treaties around the world. All such rights are reserved.
Any person is hereby authorized to view the information available on this website for informational, educational, and communication purposes only. Permission to use documents and related graphics available from this website is granted, provided that:
Copyright notice and website link appears in all copies and that both the copyright notice and this permission notice appear;
Our status (and that of any identified contributors) as the authors of content on our site must always be acknowledged;
Use of documentation and/or related graphics available from this website are for personal use only or informational and non-commercial use only; and
Documentation and/or related graphics available from this Server are not modified in any way.
Will not frame or otherwise create a browser or border environment around this websites content;
Will not imply that Powerchord Limited is endorsing or approving you, your company or business, your
website or its contents, your products, or your services;
Will not misrepresent your or your websites association or relationship with Powerchord Limited;
Will not present false, misleading or inaccurate information about Powerchord Limited; and
Will not include content on your website that is or could be construed as illegal, distasteful, offensive, or controversial and will include on your website only content that is appropriate for all age groups.
You must not establish a link to our website in any website that is not owned by you.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of content on our site other than that set out above, please
Where our website contains links to other websites and resources provided by third parties, these links are provided for your information only. Such links should not be interpreted as approval by us of those linked websites or information you may obtain from them.
We have no control over the contents of those websites or resources.
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
We exclude all implied conditions, warranties, representations or other terms that may apply to our website or any content on it.
We will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or other